What are cookies
Cookies are small text files stored on the user’s device when visiting a website. They are used to ensure proper functionality and improve the browsing experience.
Types of cookies used
1. Technical cookies (necessary)
- User session management
- Shopping cart and checkout
- Account login
- Language preferences
- Security and anti-fraud protection
2. Analytics cookies
We use Google Analytics 4 to collect aggregated usage data (visited pages, time spent, device type, geographic area).
Google Analytics operates with Consent Mode v2 and is activated only after user consent.
3. Marketing cookies
Used to analyze browsing behavior and improve advertising communications. Activated only after explicit consent.
4. Third-party services
Smartsupp (Live Chat)
We use Smartsupp live chat to provide real-time customer support. The service may collect technical data (IP address, browser, visited pages) and voluntarily submitted messages.
Activated only after consent to non-essential cookies.
The website may include a WhatsApp contact button. Clicking the button redirects users to the WhatsApp platform, which processes data under its own privacy policy.
Google reCAPTCHA v3
Used to prevent spam and automated abuse. May process technical data (IP address, browser data). Based on legitimate interest for website security.
Legal basis
- Technical cookies: legitimate interest (Art. 6(1)(f) GDPR)
- Analytics and marketing cookies: consent (Art. 6(1)(a) GDPR)
Consent management
Consent is managed through a GDPR-compliant cookie banner. Users can accept, refuse or customize cookie preferences and revoke consent at any time.
Cookie duration
- Session cookies (deleted when closing the browser)
- Persistent cookies (remain stored until expiration or manual deletion)
Last update: February 6, 2026